Dynamic 365 Customer voice customer satisfaction rating approval
Wish there is future option to approve customer voice satisfaction rating approval, not featuring an approval on ratings, we may not be in compliance with rating valuation, monitoring, effectiveness, etc... Featuring customer rating approval on surveys collection feedback maybe optimum, for purp...
Dynamics 365 Customer Voice Survey , Answer option "Other" was open ended
When we add "Other" as a option to as an answer for a question , end user can edit the other option and put as anything instead of Other . Can we have a option to Other as non editable field
Link survey responses to custom entity
We have a custom entity called events. Contacts are linked to events through another custom entity event attendees. Feedback surveys are sent for each event to each event attendee. It would be useful to connect the relating survey responses to the event custom entity.
Versioning / Auditing - Survey
Please enable the survey question versioning and also auditing. This will help user to track the changes done for survey.
Usability and features in https://suzy.com/
Suzy survey tool is used for its is speed, easy usability and some key features that are not present in Dynamics 365 Voice Feature comparison, Qualtric nor Medallia. Below a list of key characteristics and features that other solutions do not provide: • Survey set-up takes 30-40 minutes and re...
Have different security roles for Survey Editor and Email Template Editor
It would be nice if we could have different security for for these who can create/update/delete Surveys and those who can only create/update/delete Email Templates. As we would like Email Template editor NOT to be able to update the survey.
Dynamic 365 customer survey unsubscribe and subscribe preference via phone call only
Wish there is the option for survey participants (s) to unsubscribe and subscribe via phone call ONLY (e.g. hard questions on hard service, technician, site, morality, dignity, technical, emergency, advanced quesitions, answers, legal entity investment board advisors, etc...).
Dynamics 365 customer voice option to unsubscribe and subscribe via mobile device text only
Wish there is an option for customer voice unsubscribe preference and subscribe vi mobile device text messaging only.
Dynamics 365 Customer voice unsubscribe and subscribe preference via fax
Wish there is an option for survey participant (s) to unsubscribe and subscribe via fax ONLY or conventional postal mail.
Dynamic 365 Customer voice survey with end user option to distribute at will
Wish we future feater the option to create customer surveys with option for end user to limit distribution events at end user distribution own will to limited capacity of survey participants (e.g. friends network, advanced contacts, board members, etc..)