support for the operator #each in real-time marketing emails
instructon like
{{#each contact.xxx}} {{this.name}}{{/each}}
are working in outboundmarketing emails but not in real-time marketing
N:N Relation for-each loop not working
The '#each' loop cannot be used for many-to-many relationships in a marketing email. I'm trying to access a contact's marketing lists (default entity 'list') to display a text box based on the list id. Unfortunately, the loop doesn't work with this type of relationship. The code never step into t...
We checked and it works as expected in Real-time Marketing.
Thanks
Product Manager, Personalization
Change date format in email content
Please let us change the date format of certain date fields. Now the standard is set to portal standard, but if I want to display someone's birthday, I would like the format of 5 April instead of "1990-05-04 00:00"!
This is now available in the Dec 22 release for Real-time marketing. Thank you for your suggestion and votes.
Please see Personalize content using pre-defined dynamic text (Dynamics 365 Marketing) | Microsoft Learn
Thanks
Pull in Customer Service user profile photo for more engaging footers
Often we sign our emails as coming directly from the customers' contact person at our company (Owning Team's Administrator). It would be helpful to be able to add a personalised image that pulls in the user's profile image. Currently, the profile images are not available to the web, so this do...
This is already possible. If the link to profile image is available in a column of Contact or a related table, it can be easily inserted (see Personalize content using predefined dynamic text - Dynamics 365 Customer Insights | Microsoft Learn - the page described dynamic text but the same concept is available for image URL insertion).
Default Fallback on Fields
Hi,
It would great if we could set default fallbacks on certain fields on a platform level, so these don't need to be done each time you're creating an email.
For instance, instead of setting the fallback for "Firstname" to "Supporter" each time we personali...
Thanks for the suggestion.
We do have the ability to define and share a dynamic text so everyone in the team can then use the same dynamic text in all emails. This capability can be used to achive the requested capability. Let us know if that is not sufficient.
Thanks
Extend mail dynamic content to all entities
Extend the mail dynamic content to all entities, at the moment the mails can be created with dynamic contents only on Contact and Account entities. Our suggestion is to open this possibility to add Lead, Users, Cases and other non standard entities.
The same idea would be to be able to ...
This is already supported in Real-time marketing. Please see Personalize content using pre-defined dynamic text (Dynamics 365 Marketing) | Microsoft Learn
Content blocks preview on marketing email editor
It would be useful to see a preview of content blocks when trying to select them from the marketing email editor. Now you should remember the exact name of the content block or change page to see their preview
Thanks for your suggestions.
This functionality has been released in preview as part of July 2022 release. Please check it out and give us more feedback.
Doc: Work with reusable content blocks (Dynamics 365 Marketing) | Microsoft Docs
Sincerely,
PM, Dynamics 365 Marketing
Industry specific emojis
Instead of the @ emoji
Cant we use a emoji based on the industry
- like CBD leaf instead of @ or a logo
Thanks for the idea - closing as there are not enough votes for this idea. FYI the new email editor does support a large set of emojis.We dont plan to add industry specific emojis as there doesn't seem to be enough interest in it.
Real Time Marketing - Event Triggers - Easily Change Event Trigger for Personalization
There are several reasons that Event Triggers need to be re-created and must use a different name.
Right now, if the Event Trigger changes, we have to go into the Email and re-select the Event Trigger for each personalized field it provides.
It would be nice i...
Administrator
Real time supports this - see Personalize content (Dynamics 365 Marketing) | Microsoft Docs
Thanks