2

support for the operator #each in real-time marketing emails

instructon like


{{#each contact.xxx}} {{this.name}}{{/each}}


are working in outboundmarketing emails but not in real-time marketing


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Category: Personalization (40)

STATUS DETAILS
Completed
Ideas Administrator
2

N:N Relation for-each loop not working

The '#each' loop cannot be used for many-to-many relationships in a marketing email. I'm trying to access a contact's marketing lists (default entity 'list') to display a text box based on the list id. Unfortunately, the loop doesn't work with this type of relationship. The code never step into t...

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Category: Personalization (40)

STATUS DETAILS
Completed
Ideas Administrator

We checked and it works as expected in Real-time Marketing. 
Thanks
Product Manager, Personalization

2

Change date format in email content

Please let us change the date format of certain date fields. Now the standard is set to portal standard, but if I want to display someone's birthday, I would like the format of 5 April instead of "1990-05-04 00:00"!

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Category: Personalization (40)

STATUS DETAILS
Completed
Ideas Administrator

This is now available in the Dec 22 release for Real-time marketing. Thank you for your suggestion and votes.

Please see Personalize content using pre-defined dynamic text (Dynamics 365 Marketing) | Microsoft Learn

 

Thanks

1

Pull in Customer Service user profile photo for more engaging footers

Often we sign our emails as coming directly from the customers' contact person at our company (Owning Team's Administrator). It would be helpful to be able to add a personalised image that pulls in the user's profile image. Currently, the profile images are not available to the web, so this do...

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Category: Personalization (40)

STATUS DETAILS
Completed
Ideas Administrator

This is already possible. If the link to profile image is available in a column of Contact or a related table, it can be easily inserted (see  Personalize content using predefined dynamic text - Dynamics 365 Customer Insights | Microsoft Learn - the page described dynamic text but the same concept is available for image URL insertion).

1

Default Fallback on Fields

Hi,


It would great if we could set default fallbacks on certain fields on a platform level, so these don't need to be done each time you're creating an email.


For instance, instead of setting the fallback for "Firstname" to "Supporter" each time we personali...

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Category: Personalization (40)

STATUS DETAILS
Completed
Ideas Administrator

Thanks for the suggestion.
We do have the ability to define and share a dynamic text so everyone in the team can then use the same dynamic text in all emails. This capability can be used to achive the requested capability. Let us know if that is not sufficient.

Thanks

1

Extend mail dynamic content to all entities

Extend the mail dynamic content to all entities, at the moment the mails can be created with dynamic contents only on Contact and Account entities. Our suggestion is to open this possibility to add Lead, Users, Cases and other non standard entities.

The same idea would be to be able to ...

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Category: Personalization (40)

STATUS DETAILS
Completed
Ideas Administrator
1

Content blocks preview on marketing email editor

It would be useful to see a preview of content blocks when trying to select them from the marketing email editor. Now you should remember the exact name of the content block or change page to see their preview

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Category: Personalization (40)

STATUS DETAILS
Completed
Ideas Administrator

Thanks for your suggestions.

 

This functionality has been released in preview as part of July 2022 release. Please check it out and give us more feedback.

 

Doc: Work with reusable content blocks (Dynamics 365 Marketing) | Microsoft Docs

 

Sincerely,

PM, Dynamics 365 Marketing

1

Industry specific emojis

Instead of the @ emoji

Cant we use a emoji based on the industry

  1. like CBD leaf instead of @ or a logo

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1 Comments

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Category: Personalization (40)

STATUS DETAILS
Declined
Ideas Administrator

Thanks for the idea - closing as there are not enough votes for this idea. FYI the new email editor does support a large set of emojis.We dont plan to add industry specific emojis as there doesn't seem to be enough interest in it.

1

Real Time Marketing - Event Triggers - Easily Change Event Trigger for Personalization

There are several reasons that Event Triggers need to be re-created and must use a different name.


Right now, if the Event Trigger changes, we have to go into the Email and re-select the Event Trigger for each personalized field it provides.


It would be nice i...

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Category: Personalization (40)

STATUS DETAILS
Needs Votes