Extend Dynamic Email Content: apply conditions to content settings
Since the dynamic email content si quite limited (you cannot expose content from elements in your customer journey). We generate a content setting for every customer journey. -> this allows us to dynamically display event information in the emails. -> our content settings contain multiple fields ...
Customer Voice Dynamic Link use in RTM emails
Currently only Anonymous Surveys can only be used with hyperlinked text in a Real-time marketing (RTM) email. Please add functionality so that through the dynamic content wizard you can generate Non-Anonymous/Identified...
Check for NULL in dynamic contents (f.e. IF statements)
Currently the IF statement for OptionSet fields (integers) do not allow to check for null values. In case a user has no value selected for an OptionSet (for example a language OptionSet), the IF statement is not going to be evaluated. This might lead to lost information or it is impossible to ...
Real-time marketing supports this now via operators "is empty" and "is not empty"
Make Content Blocks truly reusable and editable
*** Related to my "Wrapper for cloning a block" idea *** https://experience.dynamics.com/ideas/idea/?ideaid=b8f010e1-ed82-e911-80e7-0003ff689b0e Trying to create a library of blocks/rows/sections for our marketing team to easily add and remove from their emails but Content Blocks don't functio...
Thanks for your suggestions.
This functionality has been released in preview as part of July 2022 release. Please check it out and give us more feedback.
Doc: Work with reusable content blocks (Dynamics 365 Marketing) | Microsoft Docs
Sincerely,
PM, Dynamics 365 Marketing
Allow for Dynamic Content Around Sections/Improve User-Interface
As a marketer and communicator, being able to tailor messages to specific audiences is key. When you have a diverse audience, it's essential to be able to use dynamic content easily and intuitively. Currently, you can only drag dynamic content coding above and below text boxes and images. There...
Conditional content is supported via easy to use UX, no coding required. for section and images.
See How to use conditional content - Dynamics 365 Customer Insights | Microsoft Learn
Displaying the monetary format in emails for monetary fields.
For fields we are specifying as datatype=Currency, if we dynamically populate that value in an email, it should populate appropriately. Currently, it will populate correctly on the contact form ($1,200.00), but when we populate it in an email, it will send as (1200) with no currency symbol, no ...
Thank you for your feedback!
This is a great suggestion! However, we feel there should be more community votes to have this idea implemented.
Sincerely,
PM,
Dynamics 365 Marketing
Allow option set fields to be embedded in table fields in marketing emails.
There is currently no option set for table fields in marketing emails.
We believe that if you can select an "option set" for the trigger table field in marketing emails, it will expand your options and become more convenient.
It is assumed that the implementation of this function w...
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Allow content to be dynamic via conditions set in the user interface, including related entities
I have seen an other idea here which suggests that you should not have to use code to create dynamic content. I agree, we need this to be more user friendly. I would like to add that, based on some recent requirements I have had, it would be good to be able to set the visibility conditions, thro...
"Conditional content" w/o needing HTML coding that allows multiple OR conditions is released as of Sep'2022 release. In a future release we will support more operators.
Please continue to proviude feedback so we can improve the feature further.
How to use conditional content (Dynamics 365 Marketing) | Microsoft Learn
Sincerely,
PM, Dynamics 365 Marketing
Date/Time format in D365
Please provide the users with Date/Time format as DD/MMM/YYYY (e.g. 30/Jun/2021). DD/MMM/YYYY should be an international standard. DD/MM/YYYY nor MM/DD/YYYY may cause any misunderstanding across the different countries.
This is now available in the Dec 22 release for Real-time marketing. Thank you for your suggestion and votes.
Please see Personalize content using pre-defined dynamic text (Dynamics 365 Marketing) | Microsoft Learn
Thanks
support of multiple "hops" in #each operators in email template
#each operator are wonderful in outbound marketing emails
support of multipel "hops" between entities will allow marketer to create event richer contextual emails
Closing this as multiple hops are supported in Real time marketing. We do not plan to support this in Outbound.
Administrator
“In Real-time, Brand profiles replace content settings. Brand profile attributes are available for personalization including conditions”