5

Manual review capability within DFP experience for Purchase Protection

Create an experience within DFP where manual review agents can view and decision any suspicious order. This is specific for Purchase protection.

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2 Comments

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Category: Online Purchase Protection (8)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for this valuable feedback. We are happy to announce that Case Management is available in the product.

Please refer to the following link for more information:​ https://learn.microsoft.com/en-us/dynamics365/fraud-protection/case-management-overview

Best regards,​

DFP Team
3

One year of data in Score Rule Optimizer (SRO) dashboard

Today the Score Rule Optimizer (SRO) provides six months of data to view and perform analysis. This request is to expand this to one year of data to evaluate trends throughout the year (evaluate annual seasonality trends, etc.).

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0 Comments

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Category: Online Purchase Protection (8)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for your valuable feedback. The latest updates to our Virtual Fraud Analyst reports that shipped in DFP 2023 Wave 2 (Apr 2023 - Sept 2023) contain 13 months of data.  This solution replaces the Score Rule Optimizer tool.

Please refer to the following link for more information:​ https://learn.microsoft.com/en-us/dynamics365/fraud-protection/virtual-fraud-analyst

Best regards,​

DFP Team
3

Chargeback Representment Recommendation

DFP can provide assessment on incoming chargeback whether merchant should spend time and resourcing on fighting back chargeback or not.

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0 Comments

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Category: Online Purchase Protection (8)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for the suggestion! We will continue to monitor the votes and other feedback from DFP community to consider adding this functionality in our future backlog. Best regards,  DFP Team
1

Custom Filters in VFA Dashboards

We integrate with DFP via a reseller model and therefore have multiple customers with different ways to implement and manage their own data. This means that some have requirements for custom data to be sent to DFP.


An example of this is that we have two customers with multiple...

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0 Comments

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Category: Online Purchase Protection (8)

STATUS DETAILS
New
1

Show label data the customer sent to DFP

Expose Label related event that was sent to purchase assessment via APIs.

We already have that functionality exposed for Account Creation and custom assessment, however it's not supported yet for the Purchase assessment.

Based on that, the UX could color code some of the fields...

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0 Comments

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Category: Online Purchase Protection (8)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for this feedback. This idea appears to be a duplicate of Idea: Add restriction label within transaction review pane (dynamics.com). Closing it out as such. Please upvote and add any relevant comments to this other entry.
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Best regards,​
DFP Team
1

Requesting automated options for historical data uploads for ML model training

We are a DFP whitelabeler who has a large opportunity of hundreds of enterprise customers meaning we have very sensitive data that we need to deal with and customers and prospects who are intimately aware of that leading to enhanced visibility on our teams to ensure that the data is secure at ...

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0 Comments

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Category: Online Purchase Protection (8)

STATUS DETAILS
New
1

Webhooks for Case Management Decision Events

Offer the ability to notify customers of Case Management decision events via webhooks. This could be configured as a new Event Tracing subscription type, in addition to Event Hub and Blob Storage.

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0 Comments

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Category: Online Purchase Protection (8)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for this valuable feedback. We are happy to announce that we released this feature in Nov 2023.

Please refer to the following link for more information:​https://learn.microsoft.com/en-us/dynamics365/fraud-protection/configuration

Best regards,​
DFP Team
1

Bot score for Purchase Protection

Along with risk score, provide bot score and its reason code in purchase assessment response as well

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0 Comments

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Category: Online Purchase Protection (8)

STATUS DETAILS
Under Review
Ideas Administrator
Thank you for your feedback. We are currently reviewing this idea for possible implementation. You can continue to vote while this idea is under review. Please stay tuned! Best regards,  DFP Team