27

Plug in Trace log message area to be bigger

This idea works across any product, not only Sales, but for the entire platform. The "new" plug-in trace log (since v8.x) it is a great tool to trace our plugins in this new online world. But reading it is not as easy as it should be. The space for reading the error message is minimum. I have tr...

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0 Comments

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Category: Unified Interface (646)

STATUS DETAILS
Needs Votes
27

Automatically update Embedded Canvas App ID whenever the form is deployed to other environments

Currently whenever the form with Embedded Canvas App is deployed to other environments, the person who has deployed this form should change the App ID, because the App IDs are not same in all environments. It will be awesome if we can have a way to keep this App ID after importing the form from ...

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0 Comments

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Category: Unified Interface (646)

STATUS DETAILS
Needs Votes
26

Make the UX of Portal Comment much better by displaying the Notes attachment associated with it.

My business users complaining that they need to open each portal comment from the Customer Service Hub Timeline just to know if there is an attachment. Make the UX of Portal Comment much better by displaying the Notes attachment associated with it. Customers will be happy if they can identify ...

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2 Comments

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Category: Unified Interface (646)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback.

This is a great suggestion! We will consider this in our roadmap.

Sincerely,

PM,

Microsoft.

26

Customize Pick dialog for selecting items from queues

When a user selects an item from a queue within services > queues in Dynamics 365, there are a few options in the 'Pick' dialog. - User can select whether or not to remove the item from the queue It would be nice to be able to customize this dialog window and restrict the option to be able t...

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2 Comments

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Category: Unified Interface (646)

STATUS DETAILS
Needs Votes
26

Unified Interface: Cannot turn off "filter by related" for lookup fields

If a lookup field is "filtered-by-related" by default AND users are allowed to remove the filter, in the web interface, users are able to look up more records on a look-up field, uncheck "filter-by-related" box, and look up all records. Users are not able to do this in Unified Interface. The "...

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4 Comments

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Category: Unified Interface (646)

STATUS DETAILS
Under Review
26

Characters of the Field Labels are partly cut off in v9.1

In version 9.1, if the number of characters of the Field Label exceeds a certain limit, the character are cut off halfway. It would be great if the letters are wrapped it down or the character size are reduced so that all characters are displayed even though the label has a lot of characters.

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0 Comments

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Category: Unified Interface (646)

STATUS DETAILS
Under Review
25

Time Format of Date picker from custom page should be followed CRM Time Setting by Regional

Format time of Modern Date picker is different with Time Setting in Modern Driven App. Date picker field from custom page should be followed CRM Setting.

Example, if we are living in Australia, where we are using dd/mm/yyyy time format, we can change in CRM setting to dd/mm/yyyy, but Dat...

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0 Comments

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Category: Unified Interface (646)

STATUS DETAILS
New
25

Implement configuration for Session Tab Reload behavior

Currently when working with Customer Service/Omnichannel Session Tabs the behavior is that the tab content will reload every time the tab is selected/had focus. This is documented as by design: "Why do tabs reload when an agent switches session tabs or switches from session tab to widget?" This...

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0 Comments

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Category: Unified Interface (646)

STATUS DETAILS
New
25

Post text box size should be customizable .

Need a customizable control to change behavior of the timeline 'post' and set the length of the Post text box to show 8 lines during create. Current CRM product limitation: Business need 'Posts' Text Box control size to be 8 rows visibility while creating a new Post. But we can see only 3 rows...

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6 Comments

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Category: Unified Interface (646)

STATUS DETAILS
Planned
2021 Release Wave 1
Ideas Administrator

This feature is currently planned work for a future release. Thank you again for your feedback.

 

Sincerely,

PM,

Microsoft.

24

Change the default sort order in Interactive Dashboard

Hi, I think it would be great if we could change the sort order on the streams within the interactive dashboards. It is currently set to Modified by but this is rarely required within the business and quite frustrating for users to have to change the sort order every time. Debra

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0 Comments

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Category: Unified Interface (646)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback.

This is a great suggestion! We will consider this in our roadmap.

Sincerely,

PM,

Microsoft.