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Most organizations consider work order service tasks as either complete, on not complete, which would be better represented by a two-option field as opposed to a percentage.


Add a two-option field to the Work Order Service Task entity and set the percentage field to 100 when the value is yes, and when the percentage field is set to 100, update the two-option field to yes.

Category: Field Service
STATUS DETAILS
Completed
Ideas Administrator

This was shipped as part of field service mobile update and you can see references in this doc - https://docs.microsoft.com/en-us/dynamics365/field-service/mobile-power-app-use#perform-and-record-work
 

Comments

D

You can do this with a process in the meantime. Multiple required, or one if you're looking to alter all at once.

New field in work order : Update task percent
Type Number
Field editable

Control Option:
New field in work order
Simple Two options Yes/No
Name: Update % Complete

For ALL At Once
New process
Type: Workflow
Entity: Work order Service Task
Check condition
Work Order Service Task | % Complete | Contains Data
Work Order | Update % Complete | equals | yes

Add Step
Update Record
Work order Service Task

Set Properties:

Right Pane - > Operator : Set to
Look For: Work Order
Field : Update task percent
Select ADD

Click on % Complete and press OK

Category: Field Service

D

setting this to completed should also set the resource requirement to completed /100% even if the time of the booking is less than the time on the requirement. Even better; there should be a system wide option that if a booking is completed so is the requirement

Category: Field Service

D

As an update to this I just created a bool and published it to the mobile app and hid the standard percent field. I then update on save the percent field in case it's utilised for some type of reporting.

Category: Field Service

D

Really need this for companies that have many service tasks to sign off.

Category: Field Service

D

Make this Happen!
 

Category: Field Service

D

Really like this idea

Category: Field Service