Unable to restrict items to earn loyalty points in a transaction
Business Scenario: Business has restricted few items mapped to a category node so that customers transacting on POS do not earn any loyalty points for those restricted items while other items should earn loyalty points in the same transaction.
Adding a 'reason for adjustment' picklist to manual loyalty card adjustments with ability to define list.
Manual loyalty adjustments gives the ability for the user to add in comments when making a loyalty points adjustment on a customer loyalty ID. This produces data quality issues, inconsistencies with reasons & potential fraud risks. By including a 'reason for adjustment' picklist in addition to...
Loyalty card entity to include blocked date and replacement card number
Loyalty card entity includes card type, but not blocked date or replacement card number. Adding these fields to the loyalty card entity would inform enrolment and card maintenance reporting over time and assist in fraud behaviour reporting.
Setting the user in-active automatically from Azure once they're removed/deleted from E-commerce B2B website
When a user is removed from the list of users who can access the business-to-business e-commerce website, the corresponding customer record is removed from the business partner's customer hierarchy record in Commerce headquarters.
However, the customer record itself isn't deleted from Co...
A feature to map loyalty payments on the default customer account.
Our customer has a specific request regarding the handling of loyalty payments in customer orders.
Currently, when a customer order is created and includes loyalty payments, the corresponding vouchers are automatically posted to the account of the customer who made the transaction.
Customer list operation is not working in POS
Customer search mode locally enabled in customer lookup legal settings on functionality profile, but there no standard operation is available to load the full list of customers of the store on POS. It requires some search input to load the customer list. It should display all customers list fo...
Customer adding in POS cart during cross company search
When we search cross company customers in the POS cart, it is currently checking party tables. We can include the customer masters also for this search and can be added including localization fields (i.e. PAN, GST, etc) in the current legal entity. This will be very helpful especially for t...
Loyalty points accumulated can be converted to a voucher
Hi PG team. One customer requires a feature which helps convert accumulated loyalty points to a voucher, and that voucher can be redeemed in an invoice on later date. Thank you!
Restrict affiliations to specific legal entities or stores
It seems to be a shortcoming of the system that you cannot restrict affiliations to specific legal entities or even stores. This should be possible in the system. Not all legal entities should see the same affiliations
Customer master "Customer since" shall be mapped to POS "Customer since" field
Customer master "Customer since" shall be mapped to POS "Customer since" field. Currently, POS is taking the Customer creation date, which is the date that the customer master is created. We are hoping MIcrosoft will map the same information since they are using the same label. Thank you.