Increase the email tracking to exchange folders limit
The limit for tracking by moving emails to a tracked Exchange folder is 25 folders. This feature is extremely valuable to my role and my colleagues for managing accounts - but we are restricted to the 25 count limit. I would love to request this limit be increased to 50.
Customize test and enable email message sent from SSS
It would be very beneficial to customize the test and enable email message.
As that way it can be determined to which organization the mailbox is connected.
Also, it would be a fantastic idea to have the ability to add the relevant company's logo in that test ...
Capturing Single instance of recurring appointment from Outlook to CRM
Capturing Single instance of recurring appointment from Outlook to CRM.
As of now dynamics 365 is supporting to capture entire series of recurring appointment but we need to capture single instance of recurring appointment.
Enable filtering of TO and FROM fields on Email subgrid
Enabling filtering and sorting of email records by sender or recipient on the Email subgrid will make it more efficient for organisations dealing with volumes of emails on a daily basis. Email correspondence will pile up throughout the days and months making it difficult to sift through all th...
Missing attachements when track emails with Copilot for Sales
When we use the Copilot for Sales to track emails to CRM, the attachements are not available in CRM.
We still have to use the Dynamics 365 app for emails with attachements and users have to switch back and forth between the apps.
Allow users to permit or deny others from creating appointments on their behalf
Currently if User1 uses the "Organizer" field on an Appointment and populates it with User2 who has Server-side Synchronisation enabled for Appointments, Tasks and Contacts for their Mailbox it will allow User1 to create the Appointment record which will get synchronised to User2's Exchange On...
Allow to change SSSForceFilteringMethodForUserMailboxes parameters for On-Premise environments
In Dynamics On Prem we currently cannot change the SSSForceFilteringMethodForUserMailboxes parameter in order to force the parameter to users. When we try to change it via an update of dborgsetting or the solution OrganizationSettingsEditor, it doesn't work as it says that the datatype is not ...
Assigning sender of the Email as owner while server side sync is On
- It is illogical to randomly select any receipent from the list and assigning as owner in CRM.
- The algorithm it uses needs to be upgraded which will help keeping track of the correct ownership of Email record.
It is my beleive it will help a lot of users to have the cor...
Hide the "Save without connecting" button in Copilot for Sales
It would be great to have the ability to hide the "save without connecting" button in Copilot for Sales.
Keep protection applied to protected emails synced from Outlook
When an email is encrypted using AIP Sensitivity labels and synced to D365 using D365 App for Outlook, email encryption and access rights are not carried forward and any user can access the email content who were not part of email recipient list.
The request is to keep the email encrypti...