Stop messages being marked as read in the reading pane
In Outlook, you can stop messages being marked as read when viewed in the Reading Pane. We would like the ability to turn this feature off in Customer Service Workspace too.
When emails are automatically marked as read when viewed in the Reading Pane, this hinders the ability ...
Edit the view so that it shows the total amount of pages on Customer Service Workspace
Is it possible to somehow edit the view so that it shows the total amount of pages on customer service workspace? At the moment, it shows only the total amount of rows, not the total amount of pages. It would be easier to navigate, if there are more than 1...
Multisession mode enable for custom/copy Apps as well
Hello Team,
I would like to request to create a feature request regarding " multisession mode can enable for custom apps or copied customer service workspaces".
MS Doc: currently it is byDesign (not supported).
- The multisession mode a...
STATUS DETAILSNeeds Votes
Email Experience on Customer Workspace
Hello! There are two items here regarding the emailing experience on the CSW.
- As a user of the system, when having an email pulled up in the CSW, navigating away from the tab and back to the tab, the screen blanks out the entire screen. It cannot be recovered by closing ...
STATUS DETAILSNew
Power Pages to support multiple SharePoint sites instead of single site with folders
When using the out of the box SharePoint integration between Dynamics 365 and Power Pages, the Power Pages part does not support the use of multiple SharePoint sites. In the backend Dynamics 365 this is not an issue.
For example: You have two Customers and have provided them w...
Enable adding extra tabs to Workspace Home session
The standard tab that is opened from the Home session of the workspace is the Dashboard.
A dashboard can be configured with multiple views that users need for their day to day work. The space to view the lists/Views in a dashboard is limited.
It would be far ...
Administrator
This feature request is being evaluated for a future release but requires a long term planning. Please contact marco.rodrigues@microsoft.com for more details.